I really hate taking my beefs to my blog, but here's the deal, your subscription billing department is ridiculous. To start with I found an offer for a 1 year subscription online, when I signed up I was immediately sent an invoice for 19.95. I responded via email my concerns and was informed that yes indeed the SUBSCRIPTION was 15.00 but mailing was 4.95 extra. WHAT? Who does this? Or is this a shoddy way to squeeze an extra buck or 2 from people. Classy!
I cancelled my subscription and went on my merry way.
Then the invoice came, for 19.95. I decided I had enjoyed the Christmas Edition of MSL so much that I was willing to overlook the shoddy service AND bait and switch so I could get the magazine. Dumb move. I paid for the subscription on April 15th. I just received the May edition of MSL about a month late, magazines are always mailed to subscribers early usually by the 20th of the previous month. I hate it when magazines send you last months magazine late just so they can end your subscription early and start sending renewal notices. Personal pet peeve.
The NEXT DAY,( NEXT DAY!!!!) I receive a billing statement for 8.05, what? Seems that my 15 buck subscription is now costing me 28 bucks, almost double what I signed up for. When I went online to complain the fill in the blank complaint form wouldn't let me submit my complaint, it just kept repeating "select an option". Finally I hit don't share my email with people button and my entire nasty note was deleted. Oh come on! My fire has died, this is stupid, I don't want to pay more money yet I'll never get a refund for my 19.95. What is a girl to do?